PCR Roller

RETURN POLICY

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our retum policy.

 

RETURNS

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

 

To return an item, place the item securely in its original packaging and include your proof of purchase, then mail your retum to the following address:

 

Xerox Machines Repair Shop
Attn: Returns

Block 62, Lot 7, SRR Magic Circle, Brgy. Pasong Tamo
Quezon City, Metro Manila 1107
Philippines

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS

 

The following items cannot be returned or exchanged:

• Broken items under the care of the customer/s
• Complains after warranty period exceeded
• Complains without proof of purchase with billing
• Complains without evidence of accepting defective items
• For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

 

Please Note:
We highly suggest that our customers take a video while opening the package/s

 

• Only complaints with proof (video taken while unboxing the package/s) will be entertained
• Only defective parts and wrong items can include under return and refund

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

09494063769
xeroxmachinesrepairshop@gmail.com